Help and contact
Where's my order?
Your tracking link is in the dispatch email we send when your order ships. Can't find it? Email hello@limax.com.au with your order number.
Common questions
Can I buy just one?
We only sell sets of 2 or more, which is how we keep the price of each item down. Some single items are on our Amazon store.
What does “set of 3” mean?
Three of the same product. One set of 3 canisters is 3 canisters. The price shown is for all three.
Can I mix colours in a set?
Yes, where the product page shows a colour choice for each item. If it doesn't, all items in the set are the same colour.
Can I mix different products to make a set?
No. Set pricing applies within one product. A canister and a tumbler are two separate sets.
What counts as metro for free delivery?
Postcodes in our listed metro areas. Check your postcode.
Is RRP what other shops charge?
No. RRP is the brand's recommended retail price for one item. We use it as our comparison. Other shops may charge more or less.
How do returns work?
14 days after delivery for unopened items in original packaging. Faulty or damaged items are covered by the Australian Consumer Law. Returns policy
Contact us
Email: hello@limax.com.au
Replies within 1 business day, Mon–Fri